If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. Our focus is on keeping costs down so you pay less. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. Hours: 7:30am - 8:00pm CT Monday-Saturday. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. Sat-Sun: Closed, Fax . A chat window will pop up in the bottom right hand corner of your screen. According to average use statistics on the standard tariff, you would be paying the following with other electricity companies: Click Energy has a number of tariffs that can be used with a prepayment meter. Follow the instructions in the email and you will have a new password in no time. They changed this recently to make it easier and quicker for customers to get a new card. To find out more about either tariff, you can give Click Energy a ring, or email [emailprotected] (for the business tariff) or [emailprotected] (for the rural saver tariff). Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. To find out more about the scheme and if youre eligible, click the link below. This is based on 125 customer reviews. Necessary to provide basic functions of the website such as page navigation. Melbourne VIC 3000. Customer Helpline number 0333 103 9575 Email: Sign Up, 1-844-559-8583 If you need to get in contact with Click Energy with a burning question or a complaint, you can ring the supplier on the following phone number. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. CONTACT US. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. The supplier also has a number of different contact methods to try if you cant get through over the phone, including email and a live chat. You then need to transfer the credit to your meter. New customers can also plan their move with Click Energy onlinewhen signing up. We can help you solve your top-up issues quickly and without hassle. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. How do I renew my plan with Direct Energy? Top Up Securely. You can direct any questions you have about your tariff or account to this address. The 2.5+ day backup system. (Mon - Fri: 8:00am-6:00pm ET) If you wish to phone the provider, you will only get through to a call agent during these hours. Find the one that reads. It seems that some customers were not informed about price hikes in October 2019 which made Click more expensive than some other providers. Have a question about a plan or need help placing an order? She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. (Live Chat available Mon-Fri 8am to 8pm and Sat 9am to 4pm. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Sat: 8:00am-5:00pm ET Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. Speak to an agent or see more plans for free ! Please verify you're a real person by doing this simple math problem: If you haven't already, you'll first need to create an account with your local utility. There are several ways to contact Click Energy. Costs associated with this tariff plan can be seen here: Even customers with an economy 7 meter will be able to get a tariff from Click. Showing North America. Youll be entered into the scheme automatically and will receive a letter by the end of December. There are two energy suppliers that go by the name Click Energy. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Click Energy has two channels for submitting complaints, either over the phone or by email. Do they offer smart meters and should you consider switching? We make it easy to manage your account online. Have a question? You choose how much to spend and when to top up, so you never have to worry about monthly bills. send 'TOPUP*' followed by the amount you want to top up to 66121. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Get started by telling us where you are. As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. The number for your energy distributor can be found on your energy bill or online under your state or territory and postal code. Click Energy also has a referral scheme. ), If you would like to chat over email please contact us on firstname.lastname@example.org, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. If you would like to discuss their business energy tariffs, then you need to get in touch with them in the following ways: Click Energy claim to be Northern Irelands greenest energy supplier and say they want to help all their customers go green too. GET ANSWERS to frequently asked questions. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. Get great rates on electricity and natural gas from Direct Energy. Residential; Business . As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. Theyll give you an 8-digit TAG code, which you can take to either a PayPoint or Payzone where theyll give you a new key. Whether you need to contact Click Energy to subscribe to a new plan, move house, or pay a bill, continue reading below to find out how. We're finding you the best deals out of our selection of best offers! Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. Recharge mobile online. You can opt out at any time by clicking "unsubscribe" in an email. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. Yes, they do. Manage your energy your way Top up on the go You'll be able to view detailed information for the available plans. Text STOP to stop receiving outage alert texts. Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Click Energy Contact: Phone, Email, and Postal Address, wait time for calls can exceed two minutes, 2022 Centrelink Energy Assistance Payments (Full List), Energy Centrelink Payments: Full List of Energy Rebates 2022, STC Solar Rebates: Small Scale Technology Certificates 2022. MySmartE Terms and Conditions Click Energys emergency credit kicks in if your credit falls below 1 on a standard tariff or 2 on an Economy 7 tariff. Click Energy is a very small supplier, providing electricity for around 4% of total customers in Northern Ireland. It has a score of just 2.1 but this is only from 12 reviews. This is for disclaimer and any terms and conditions that we need to show. Please verify you're a real person by doing this simple math problem: 8 + 1 = . Republic of. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. The Utilita customer service number is 0843 770 5082. The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. These cookies allowed us to study how users navigate on the website. Main Menu. These include the following: You can also get in touch via their Facebook and Twitter page. Or leave us your details and we will call you! This is for disclaimer and any terms and conditions that we need to show. Cheapest Electricity Plans | Prices List by State (2022). Click Energy - Top Up Enter 19 Digit Keypad Reference Number or login Enter Top-up Details KPN Select Top-up Amount Donation to NSPCC Northern Ireland Total Payment Amount Submit secure payment SECURE ONLINE PAYMENTS You can renew with your current plan, but that rate most likely has changed due to energy market demand. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. Giving great rewards for referrals is just one more way we put customers first. Click your state below to view offers in your area. This helps us to provide our website to you for free as a customer. Value must be either 11 or 19 digits in length. Do not touch! Click Energy is currently raising money for Diabetes UK. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. And Joy. You can see how much you're spending at different times, how much each appliance costs, and where you can cut back to save money. Along the bottom of the homepage, there are a number of links. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. What kind of tariffs do they offer and how much do they cost? Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR Enter the email address associated with your account and Click will send you a new password via email. Our Clickbacks scheme is helping customers save more this new year. It is the same as ringing an 01 or an 02 number. It was named by Which? Have a question about a plan or need help placing an order? More information and review your options. Contact Direct Energy. Cookies used for marketing and advertising purposes. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! It gained top marks for bill clarity and accuracy and nearly two-thirds voted it as being good value for money. There are a number of other Click Energy contact methods available. This criteria varies by the provider so youll have to check with Boost if youre eligible. Please report this to us at email@example.com. Please wait while we see what is available at your zip code. Northern. To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. Gretchen has over two years of experience as the first content writer for Selectra Australia. However, customers abroad can send Click Energy an email with their enquiry for customer service or sales. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Customers looking to subscribe to an energy plan with Click Energy are able to do so online. However, back in 2017 Which? Save your Card Details. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR FIND OUT MORE . You can also contact Utilita by department with the contact numbers listed in the table above. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. did not receive enough responses from its customers. 12th Floor Contact information For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183 Not sure which service area you're in? * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. firstname.lastname@example.org. Necessary to provide basic functions of the website such as page navigation. Click Energy will only use this as part of the sign-up process. The Free Click Energy NI Top App. To do this, text 'TOPUP*' followed by the amount you want to top up to 66121. Cookies used for marketing and advertising purposes. Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. If you have a prepayment tariff, there are a number of ways to top up. As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. (Mon - Fri: 8:00am-5:00pm EST), For Your Home When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. As we all use more energy over the winter months, our energy bills are often a lot higher. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Vends displayed on screen. It's all here. You are renewing your service agreement with Direct Energy, while choosing a new plan and rate. You can easily renew your existing Direct Energy service online. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. If anyone is feeling unwell, you should call 999. 1.Phone: What's the EE top up number? Your energy distributor is in charge of fixing and maintaining the energy grid. The quickest and easiest way to top-up is with My Utilita, however if you're unable to access the internet or would prefer to top-up over the phone, you can call our automated top-up line on 03452 068 333. You just have to take your pick. What country is your account based in? That means they have a customer base of around 28,000. To book your smart meter with Boost and make the most of your energy usage, click the link below. We only collect anonymous data. Sorry, this plan is not available for your location. 2. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Download our app today where you can top up your account, borrow a 5 and loads more. Switching energy suppliers has never been so easy. Features: Save your KPN number. At E, we want you to remain with us because you want to, not because you have to. Why choose Click Energy? Government support PAYMENTS. For domestic customers, the correct email address is [emailprotected]. Text OUT to report an outage. Main Menu. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. Contact Direct Energy. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. We'll ask you for this information so that your utility can connect you to service with us. Thats 100% and far above the national average of 32.8%. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Valued up to $5949.90. To get your unique referral code, you will need to contact Click Energy directly. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. This kicks in when you have used up the 1/2 emergency credit automatically provided. If however, you find switching to ClickEnergy difficult, we're here to fix that.