Aritzia will also open two pop-up locations in New York and Los Angeles this fall. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Dates will be confirmed at a later date. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. VANCOUVER, B.C. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. It is also shifting all support office employees to flexible working arrangements. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Aritzia Community Relief Fund + Our People. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Aritzia is an innovative design house and fashion boutique. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. The company said it would be offering free shipping and free returns on online orders in the meantime. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. "Our goal is to do our part for the global well-being. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Republication or distribution of this content is For purchases made online, you can return your purchases online and in store. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. We are not able to offer exchanges online. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. The dynamic nature of this situation means that things are always changing. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. 2023 BDG Media, Inc. All rights reserved. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. This post has been updated from its original form for clarification. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Aritzia started a phased reopening of stores on May 7. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Message frequency varies. If you checked out while signed into your Aritzia account, no postage fee will be deducted. You can pick it up as soon as the store reopens. After 30 days, we will no longer accept returns. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Items must not be washed, worn or damaged. I have an order outstanding. ), Architectural and interior photography of Aritzia Super World NYC. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. I dropped an item off at a store for repair. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. Warm wishes and happy holidays to you and yours. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Follow the steps below to complete online returns for online purchases. Immunization providers should follow their regulatory/employer guidance for reporting . How can I find out if my local store is open? The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Insider info on sales, new arrivals and more good stuff. Net revenue increased by about. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Subsequent instalments to Afterpay may be required. Your repair is safe and secure at the store location you dropped it off at. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Mar. Cision Distribution 888-776-0942 |, Don't worry, you can opt out any time. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Without the luxury of time to prepare, weve been thrown into a world crisis. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. All sale and discounted items bought in store are final sale. The Company designs apparel and accessories for its collection of exclusive brands. The brand declined to comment on this shift in sizing. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. To order Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). It says customers will still be able to continue shopping through the company's website for the time being. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. The Aritzia Refund policy is similarly strict . This is certainly a time for everybody to listen and learn, and take action as a result of that. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Gift cards may not be redeemed for cash or refunded unless required by law. While successful in keeping its team intact, the move received mixed reviews from its online community. Aritzia has a pretty strict (and somewhat unique) exchange policy. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. You may opt-out by. Warm wishes and happy holidays to you and yours. rights reserved. Can I make changes to my aritzia.com order after I submit it? To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Steady, now. "Our goal is to do our part for the global well-being. Sorry, no refunds to original form of payment for sale or discounted items. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Once we receive your package, well process your return within 7 to 10 business days. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. To order copies of So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Online purchases can be exchanged in store. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. All sale and discounted items bought in store are final sale. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Aritzia marketing calls and texts may use an automatic telephone dialing system. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. presentation-ready copies of Toronto Star content for distribution Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Our goal is to do our part for the global well-being. Message and data rates may apply. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). All of this transpired without having to lay off a single employee. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Steady, now. And well do absolutely everything in our power to keep it that way. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. For more details about our return and exchange policy, see. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. By Mar. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation.