Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. This was really disappointing and the manager did comp me breakfast. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. We sincerely apologize for not meeting that goal while you were with us. Please enter a valid email address. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Dear JDubois0817, It was a pleasure hosting you and we appreciate the review. Full-Time. Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. Payments made by partners impact the order of prices displayed. The fountain runs all night too, very loud. From the minute you arrive you are warmly greeted! The room was not ready until almost 4:30pm. We sincerely apologize for not meeting that goal while you were with us. Lock in the lowest price from these sites. Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . Please see our partners for more details. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river Apply online instantly. Located in Lone Star Atrium, Texan Station Sports Bar & Grill is a sports enthusiast's dream. Gaylord Texan is so much more than a hotel. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Then a member of. escaperoom.com. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Marriott, please invest some money in maintenance! Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. You can order it 24/7! The carpet in our room was sticky in some parts. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. We paid $30 for 2 overly frozen, really terrible margaritas! I will state if you read my reviews you will know I hate large properties. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Sign up and we'll send the best deals to you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Local restaurant dinner delivery service is also available. All of the fun Halloween attractions for the children. We do have conjoining rooms that are available for guests stay. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Review tags are currently only available for English language reviews. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. ?I was so looking forward to this resort and was sadly, very disappointed. Apply for a Gaylord Texan Resort & Convention Center Banquets Houseperson job in Grapevine, TX. Thank you again for the review and we hope you will give us the opportunity to host you in the future. We were told our parking would be complimentary as an anniversary gift. Booking not found double-check your booking number and PIN then try again. The highlight of the on-site restaurants is Old Hickory Steakhouse. There is shopping too. We ordered room service a few times. I ate two nights at the barbecue restaurant. house keeping just came in the room whilst I was getting ready for a shower..! Water and snacks too. It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. The place is just majestic. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. Have a fun staycation, and grab those points too! Our spacious hotel rooms and suites provide an exceptional opportunity to relax. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Contributions should be travel related. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. We spent a full day at the Paradise Springs At Gaylord Texan Resort. Front desk had plenty of people around it however not to many were willing to help. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Hi, I wanted to check if the paradise springs is included in my reservation? room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. Does Gaylord Texan Resort & Convention Center offer any business services? Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. Very enjoyable! If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Book by 10/13/19. Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Loved the included amenities for the kids., The spacious rooms, value for my money. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool Very Impressed with the way the staff handled the situation. Gaylord Texan. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. I realized this while waiting for my room to be serviced. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. More Info. The only real negative is everything you do in your room/bathroom can be heard in the hall. After their trip, guests tell us about their stay. Use code GOV. . The room was not ready until almost 4:30pm. The atrium was very beautiful. You can only leave a review within 28 days after check-out. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. It was the loudest hotel I've ever been to. What food & drink options are available at Gaylord Texan Resort & Convention Center? From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! Thank you again for the review and we hope you will give us the opportunity to host you in the future. Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009 Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! (Think winter at the North Pole). Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. The Gaylord Texan is 4 km from downtown Grapevine. Big property, lots of walking. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas, USA, 76051 Tel: +1 817-778-1000 Dallas/Fort Worth International Airport Distance from Property: 6 Miles Phone Number: +1 972-973-8888 Visit Website Dallas Love Field Distance from Property: 20.8 Miles Phone Number: +1 214-670-6080 Book Gaylord Palms Resort & Convention Center, Kissimmee on Tripadvisor: See 5,810 traveller reviews, 3,586 candid photos, and great deals for Gaylord Palms Resort & Convention Center, ranked #51 of 161 hotels in Kissimmee and rated 4 of 5 at Tripadvisor. We sincerely apologize for not meeting that goal while you were with us. CampusEnergy2023 Host Hotel. The Gaylord is a beautiful place. We couldn't get out of the parking garage without paying! Because flexibility matters. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. The parking garage is adjacent to the resort. We returned to our room after one drink. The beds were comfortable, check in was quick & easy. Thank you again for your review. Spring Breakout Escape Room Your teacher confiscated your cell phone after you were caught texting during class but but did not return it to you. Great walkways in the atrium area. Phone: 1-817-778-1000. I've used Marriott for years for hotel stays and am now a gold member. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. Additional charges may apply. You can sort and/or filter them by time of year, review score, and more. All cribs and extra beds are subject to availability. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. We waited 15 minutes before getting up and going over to Texan Station. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. Schedule Full-Time. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Food: EXPENSIVE and not much to choose from. For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. Gaylord Texan. Catering Manager for legacy . Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). We live in the area and have been excited to stay at the resort for a very long time. There are 2 coffee shops but both are associated with Starbuck's, and for those who really dislike the quality of Starbuck's coffee, very disappointing. I love that they are part of Marriott. Can you go to the water park with no extra pay? Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. Apply online instantly. As a titanium elite I thought 4pm was automatic - That is not the case. Choose from two packages that include tickets to ICE! Ideally, we'd publish every review we get, positive and negative. The only negative thing was having to leave! You can place your order and pick it up in the lobby. They do Not tag the lost items by room number. Holiday Pop-Up Bars and Live Entertainment. Book now at Old Hickory Steakhouse at The Gaylord Texan in Grapevine, TX. The number of extra beds and cribs allowed depends on the option you choose. My husband & I stayed here for a conference. Overview Gallery Rooms Dining Spa & Fitness Water Park & Resort Pool Entertainment Events What to Expect. Room service was very fast and the food flavored to perfection. We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. They read all your preferences and make sure your stay is incredible! Christmas Package Sale Extended: Save up to 20%! more. Event for New Years: Staff was not very knowledgable so we did not stay in the hotel for NYE. As you would expect, this is a huge hotel with lots of restaurants and activities. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. Dear MomizTribe, Thank you for taking the time to give us a review; we appreciate your honest feedback. That's how we know our reviews come from real guests who have stayed at the property. ?I was so looking forward to this resort and was sadly, very disappointed. You deserve to go have a fun and memorable time. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. That fact alone was particularly annoying. A huge negative was people talked loudly and echoed until at least 3am in the atrium. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. To edit a review youve already submitted, contact our Customer Service team. From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. The room I had was nice but as far as physically possible from the conference venue as the hotel could manage (significant when you consider that the Gaylord is approximately 2 1/2-3 city blocks long from end to end). The two nice restaurants were closed. Our room came with a balcony that overlooked all the fountains and indoor waterways. Room service was very fast and the food flavored to perfection. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? The next morning, housekeeping woke us up trying to get in at 9:00. Children 12 and above are considered adults at this property. are nice but carpet in resort rooms is outdated. Our team checks each review posted on the site disputed by our community as not meeting our. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Other rooms include balconies that face the indoor atrium. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. They went the extra mile and split our salad and two plates. It is about 6 miles from DFW airport. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests. Excellent location show map, Excellent location rated 9.0/10! Your contribution should be yours. Rooms offer two bottles of water, an iron, a hairdryer, a small work desk, a mini fridge, a coffee maker, and plenty of electrical outlets. Tripadvisor performs checks on reviews.